Why We’re Proud to be an Accredited Institution The University of Arkansas System eVersity is proud to be an accredited institution through the Distance Education Accreditation Commission (DEAC), which defines the process as one where “an accrediting body grants public recognition to an institution as having met certain standards.” We worked really hard to earn this distinction to assure you, the student, that we operate on a sound financial basis, have an approved program of study, qualified instructors, adequate facilities and equipment, and approved recruitment and admissions policies. 

Accreditation Statement The University of Arkansas System eVersity is accredited by the Distance Education Accrediting Commission (DEAC), which is recognized by the Council for Higher Education Accreditation (CHEA) and the U.S. Department of Education. Distance Education Accrediting Commission: 1101 17th Street NW, Suite 808; Washington, D.C. 20036; Phone: (202) 234-5100; Fax: (202) 332-1386 

The University of Arkansas System eVersity is proud to be an accredited institution through Distance Education Accreditation Commission

Arkansas State Approvals The University of Arkansas System eVersity is approved by the Arkansas Higher Education Coordinating Board (AHECB) to offer degree programs. The Arkansas Department of Higher Education serves as the administrative staff for AHECB. Arkansas Department of Higher Education; 423 Main St., Suite 400; Little Rock, AR 72201; Phone: (501) 371-2000;

State Authorization/NC-SARA The University of Arkansas System eVersity is authorized to deliver distance education programs in states where enrolled students reside through eVersity’s participation in the National Council for State Authorization Reciprocity Agreements (NC-SARA). SARA is an agreement among member states, districts and territories that establishes comparable national standards for interstate offering of postsecondary distance education courses and programs. Participation is voluntary for institutions and open to all postsecondary institutions that are accredited by an association recognized by the U.S. Secretary of Education. Participation in SARA allows institutions to offer distance education courses and programs

NC-SARA Approved Institution logo

to students in other SARA participating states and U.S. territories without seeking state authorization. Membership in SARA now includes 49 states, the District of Columbia, the U.S. Virgin Islands and Puerto Rico. California is the only state that has not joined SARA. For more information on SARA, including an up-to-date list of SARA States and Institutions, visit

As an approved SARA institution, eVersity only needs home state approval to offer distance education to students residing in any other SARA member states. eVersity is approved by the Arkansas Department of Higher Education (ADHE). The university became a SARA member institution in March 2018 and has maintained approval since that time. ADHE is the Arkansas portal agency for SARA. For more information on SARA from ADHE, visit

Although California is not currently a SARA member state, it does not require registration for out-of-state public or private non-profit institutions without a physical presence in California. As required by federal law for student eligibility for Title IV student financial aid, California offers a complaint process for California residents enrolled in an out-of-state postsecondary institution. As a 100-percent online public university eVersity may deliver instruction to California residents; it may also disburse Title IV student financial aid to students in California who are otherwise eligible.

Complaint/Grievance Resolution Procedure The University of Arkansas System eVersity is committed to providing every student with exceptional academic and student support services. The university seeks to resolve complaints in a fair and expeditious manner. In attempting to resolve any grievance, the student should first make a serious effort to resolve the matter informally with the individual with whom the issue originated. If informal efforts are not successful, a formal grievance should be submitted to the eVersity director of institutional assurance. The director of institutional assurance can be reached toll free at (844) 560-2561 or

If the grievance is not resolved after exhausting eVersity’s grievance procedure, a student in any state except California may file a complaint with the Arkansas Department of Higher Education (ADHE). California residents may report an unresolved complaint to the California Department of Consumer Affairs, Consumer Information Center. Any student with an unresolved complaint may also contact eVersity’s accrediting agency, the Distance Education Accrediting Commission (DEAC). Contact information for these agencies is detailed in the following section. In many cases, these agencies require the student to exhaust the institution’s internal complaint processes prior to filing a complaint or grievance. Therefore, it is recommended that students not contact these agencies until they have proceeded through eVersity’s grievance processes.

Arkansas Department of Higher Education (ADHE) A student from any state except California may report an unresolved grievance (except for those related to grades or student conduct) to ADHE. The student grievance web form may be accessed at:

Arkansas Department of Higher Education
400 Main Street, Suite 400
Little Rock, AR 72201
Phone: (501) 371-2000

ADHE is Arkansas’ state portal agency for the National Council for State Authorization Reciprocity Agreements (NC-SARA) and is responsible for the final resolution of student complaints against Arkansas institutions. If a complaint is received from an eVersity student, except in the case of students located in California, in accordance with the SARA complaint resolution process, ADHE will notify the SARA portal entity of the state in which the complaining student is located. For a list of NC-SARA portal entity contacts, visit

A student located in California who has an unresolved complaint may contact the California Department of Consumer Affairs at:

California Department of Consumer Affairs Consumer Information Center 1625 North Market Blvd., Suite N-112 Sacramento, California 95834

Telephone: (833) 942-1120

California students may also:

Print and File Complaint Form or

Use the Online Complaint Form

Distance Education Accreditation Commission (DEAC) The Distance Education Accrediting Commission expects complainants and institutions to demonstrate genuine effort in resolving disputes directly using the institution’s internal grievance procedures. Where issues or educational services, student services, or tuition are concerned, a student complainant must have exhausted all efforts to resolve his/her complaint with the institution before filing a complaint with DEAC. The complainant must demonstrate that he/she has taken the appropriate procedures to resolve the complaint with the institution (which may include claim numbers, grievance files and emails) prior to filing a claim with DEAC. An explanation of DEAC’s Complaint Process, including a link to its online complaint submission form, may be accessed at:

Distance Education Accrediting Commission
101 17th Street NW, Suite 808
Washington, D.C. 20036
Phone: (202) 234-5100, Fax: (202) 332-1386

Helpful Forms and Consumer Information

Consumer Information Disclosure Form

According to University of Arkansas Board of Trustee Policy 350.1, any fraud that is detected or suspected must be reported to the Internal Audit Department, which coordinates investigations with

the university’s general counsel and other affected areas, both internal and external. If there is any question as to whether an action constitutes fraud, contact the internal audit director for guidance. The Confidential Fraud Hotline number is 866.252.9838.

Revised 081919