Consumer Information

Consumer Information

Paper copies of the information will be available to those who request that format.  An electronic notification will go out to all enrolled students annually directing them to the Consumer Information portion of the website for review.

Kim Bradford, Director of Institutional Assurance at eVersity, is the designated individual responsible for consumer information dissemination to enrolled or prospective students during the normal administrative working hours.

Kim Bradford, Director of Institutional Assurance
Toll Free (844) 560-2561
2402 N. University Avenue Little Rock, AR 72207

Mission and Vision

The mission of the University of Arkansas System eVersity is to provide high quality, accessible, affordable, online education relevant to the modern workplace. Qualified faculty develop and deliver rigorous certificate and degree programs that utilize rich data analytics to enhance student success and achievement. The university is committed to continual improvement of the craft of teaching through practice and scholarship and to serving our public communities by providing timely, interesting and useful educational material.

The University of Arkansas System eVersity seeks to achieve its mission by optimizing online learning for adults by:

  • • Preparing students to complete their educational goals by developing a personal strategies framework.
  • • Reducing the administrative work generally required of students to attend and complete college, thus freeing them to focus their efforts on learning.
  • • Reducing the cost of education by using open educational resources (OER), whenever possible.
  • • Linking students to technology and learning resources.
  • • Providing proactive individualized academic support based on student learning analytics.
  • • Nudging students to higher levels of academic achievement based on individual performance data and progress measures.
  • • Continually improving teaching and learning through innovative practice, shared scholarship and service that engages faculty, students and the community.

Our History

Since the late 1990s, the University of Arkansas System colleges and universities have offered fully online courses and degree programs as a function of their institutional mission, available resources, faculty participation and student demand. These online programs meet the definition of “distance education” as defined by the U.S. Department of Education, and they are routinely evaluated as part of the reaffirmation process with the Higher Learning Commission. The online offerings of University of Arkansas System campus-based institutions typically serve students within the institutions’ campus-based populations who choose online courses as a more convenient scheduling option. However, a large population is not served by the online offerings of campus-based institutions. The Lumina Foundation estimates there are 325,000 Arkansans that have some college, but no college degree. Many of these individuals are unable to attend a traditional college campus due to time, distance, or situational restrictions; they need a 100 percent-online alternative to complete a degree.

To address this need, the Board of Trustees of the University of Arkansas passed a resolution in March 2014 to establish a fully online university. Long-term sustainability of online public education to serve the post-traditional learner was the driving force behind eVersity’s creation. In October 2014, the Arkansas Higher Education Coordinating Board (AHECB) approved eVersity to offer degrees in collaboration with and under the authority of the existing institutions in the University of Arkansas System while eVersity sought independent accreditation. When accreditation was obtained in 2018, independent degree-granting authority was vested in eVersity. Arkansas Act 306 of 2015 acknowledged eVersity as an “entirely online institution of the University of Arkansas System, which may offer certificates and degree programs in a manner that recognizes a systemic change from the traditional model for higher education.”

During the inception stages of eVersity, the University of Arkansas System launched a series of focus groups around the state led by Michael Moore, University of Arkansas System vice president for academic affairs and Daniel Ferritor, then the University of Arkansas System vice president for learning technology. The aim of the focus groups was to align eVersity’s program offerings with employer needs and economic opportunities. The focus groups were held on all University of Arkansas System campuses and included faculty, students, community representatives and employers. Feedback from the focus groups and analysis of market research resulted in the development of the eVersity programs of study in Business, Information Technology, Healthcare Management, Criminal Justice and University Studies (an interdisciplinary degree). The courses that make up eVersity’s programs of study have parallel courses offered on the campuses of University of Arkansas System institutions. All eVersity courses are taught by faculty who are, or were, associated with the University of Arkansas System.

Academic Programs and Instructional Personnel

The University of Arkansas System eVersity offers undergraduate degrees in the areas of Business, Criminal Justice, Healthcare Management, Information Technology, and University Studies.  Within each area of study, the degree programs are stackable so that as a student moves from one degree to the next along the path, all earned credits support the next credential.  Information regarding degree paths and required courses may be found in the catalog under ‘Degree Programs’ or through the school’s website here:

All faculty teaching for eVersity are or have been associated with an institution within the University of Arkansas System.  Frequently, they teach for eVersity in addition to their responsibilities at their home campus.  Faculty contact information, office hours, and availability are published on the course syllabus. Students should follow the contact procedures described in the course syllabus.  A complete listing of instructional personnel can be found in the catalog under Section 10: Faculty.


The University of Arkansas System eVersity is accredited by the Distance Education Accrediting Commission (DEAC). The Distance Education Accrediting Commission (DEAC) is a private, non-profit organization founded in 1926 that operates as an institutional accreditor of distance education institutions. The Distance Education Accrediting Commission is listed by the U.S. Department of Education as a recognized accrediting agency. The Distance Education Accrediting Commission is recognized by the Council for Higher Education Accreditation (CHEA). Distance Education Accrediting Commission ;1101 17th Street NW, Suite 808; Washington, D.C. 20036; Phone: (202) 234-5100; Fax: (202) 332-1386

Visit the DEAC site:

View: DEAC Student Achievement Disclosure for the Public

View: 2020 UA System eVersity Annual Report

The University of Arkansas System eVersity is approved by the Arkansas Higher Education Coordinating Board (AHECB) to offer degree programs.

Arkansas Division of Higher Education
423 Main Street, Suite 400
Little Rock, AR 72201
Phone: (501) 371-2000
Fax: (501) 682-6399

State Approval and Authorization

State Approval
The University of Arkansas System eVersity is approved by the Arkansas Higher Education Coordinating Board (AHECB) to offer degree programs.

State Authorization/NC-SARA
University of Arkansas System eVersity is authorized to deliver distance education programs in states where enrolled students reside through eVersity’s participation in the National Council for State Authorization Reciprocity Agreements (NC-SARA). SARA is an agreement among member states, districts and territories that establishes comparable national standards for interstate offering of postsecondary distance education courses and programs. Participation is voluntary for institutions and open to all postsecondary institutions that are accredited by an association recognized by the U.S. Secretary of Education. Participation in SARA allows institutions to offer distance education courses and programs to students in other SARA participating states without seeking state authorization. More information on SARA, including an up-to-date list of SARA States and Institutions, can be found on its website at

As an approved SARA institution, eVersity only needs home state approval to offer distance education to students residing in any other SARA member states. eVersity was approved by the Arkansas Division of Higher Education (ADHE) and became a participating SARA member institution in March 2018. ADHE is the Arkansas portal agency for SARA. For more information on SARA from ADHE visit their website at

California is not currently a SARA member state, however, it does have a process to manage complaints of California residents enrolled in public or private nonprofit institutions located outside of California.  If a student in California has an unresolved complaint, the student may contact:

California Department of Consumer Affairs, Consumer Information Center
1625 North Market Blvd., Suite N-112
Sacramento, California 95834
(833) 942-1120

Written Arrangements

The University of Arkansas System eVersity has no written arrangements at this time.

Third-Party Servicer Agreements

The University of Arkansas System eVersity has contracted with BankMobile, a Division of Customers Bank, to process student stipends for their excess aid funds.  More information can be found here:

Available Financial Aid

eVersity is currently approved to administer the following federal financial aid programs:

Federal Pell Grants – available to undergraduate students who have demonstrated an exceptional financial need on the Free Application for Federal Student Aid (FAFSA) and have not earned a bachelor or professional degree. More information on Federal Pell Grants can be found here:

Direct Loans – The U.S. Department of Education administers and serves as the lender for the William D. Ford Direct Loan program to provide low interest Stafford Loans for students who are attending at least half-time. More information on Federal Direct Loans can be found here:

Students apply for federal financial aid funds by completing the Free Application for Federal Student Aid, or FAFSA, at studentaid.goveVersity’s school code is 042802.  Students will need to complete any outstanding requirements with the Financial Aid Office to be processed.

To be eligible for federal student aid funds, you must:

• demonstrate financial need (for most programs);

• be a U.S. citizen or an eligible noncitizen**;

• have a valid Social Security number (with the exception of students from the Republic of the Marshall Islands, Federated States of Micronesia, or the Republic of Palau);

• be registered with Selective Service, if you’re a male (you must register between the ages of 18 and 25);

• be enrolled or accepted for enrollment as a regular student in an eligible degree program;

• begin attendance and participation in the course;

• be enrolled at least half-time to be eligible for Direct Loan Program funds;

• not be in default or owe a refund on any Title IV aid program from any source;

• maintain satisfactory academic progress;

• sign the certification statement on the Free Application for Federal Student Aid (FAFSA®) stating that

○ you are not in default on a federal student loan and do not owe money on a federal student grant and

○ you will use federal student aid only for educational purposes; and

• show you’re qualified to obtain a college or career school education by

○ having a high school diploma or a recognized equivalent such as a General Educational Development (GED) certificate;

○ completing a high school education in a homeschool setting approved under state law (or—if state law does not require a homeschooled student to obtain a completion credential—completing a high school education in a homeschool setting that qualifies as an exemption from compulsory attendance requirements under state law); or

○ enrolling in an eligible career pathway program and meeting one of the “ability-to-benefit” alternatives.

**Generally you are an eligible non-citizen if you are

• A U.S. permanent resident with a Permanent Resident Card (I551);

• A conditional permanent resident (I-551C); or

• The holder of an Arrival-Departure Record (I-94) from the Department of Homeland Security showing any of the following designations:

○ “Refugee,”

○ “Asylum Granted,”

○ “Parolee” (I-94 confirms paroled for a minimum of one year)

○ Cuban-Haitian Entrant

○ Conditional Entrant

• A holder of a T nonimmigrant status or your parent holds a T-1 nonimmigrant status;

• A battered immigrant-qualified alien;

• A citizen of the Federated States of Micronesia, the Republic of the Marshall Islands, or the Republic of Palau.

To be awarded federal aid funds, students must:

• submit the Free Application for Federal Student Aid (FAFSA) for whichever year is applicable to the time of enrollment and have a valid ISIR on file;

○ Additional documentation or steps may be requested and/or required depending on the results of the FAFSA and other eligibility issues.

○ If required, verification must be complete prior to being awarded.

• have remaining aid eligibility as indicated by a review of the National Student Loan Data System (NSLDS);

• have submitted all official transcripts to the Registrar’s Office;

• be fully admitted and enrolled in an eligible degree program; and

• be meeting Satisfactory Academic Progress (SAP) policy requirements.

Students who have a completed file (all requested documents have been submitted to eVersity Financial Aid) are considered for financial aid. PELL estimated financial contribution (EFC) determines Pell eligibility for students who have not earned a first bachelors degree.  Award amounts for Direct Stafford Loans are based on a combination of factors, including the student’s grade level, financial need, and dependency status (with an additional check against the National Student Loan Database System).

For more information regarding financial aid, please email

Campus Security

Because the University of Arkansas System eVersity offers coursework exclusively online, the University is exempt from Federal regulations requiring the release of campus security information and crime statistics.

Code of Conduct – Student Loan

The Higher Education Act of 1965, as amended (“HEA”), Title IV, Part G., Section 487 (a)(25), requires the University of Arkansas System eVersity to administer and enforce the code of conduct to govern educational loans.  eVersity officers, employees, and agents shall comply with this code of conduct.

The Student Loan Code of Conduct restrictions are defined to avoid any potential conflict of interest among school employees, lending institutions, students and their parents in the student financial aid process.

Revenue Sharing Prohibition: eVersity will not receive anything of value from any lending institution in exchange for an advantage sought by the lending institution.

Gift Ban: eVersity employees with responsibility for financial aid work will not solicit or accept any gift from a lender, guarantor or servicer. A “gift” is defined as any gratuity, favor, discount, entertainment, hospitality, loan or other item having a monetary value of more than a small amount.

Advisory Board Compensation Rules: eVersity employees with financial aid responsibility will not accept anything of value for serving on the advisory board of any lending institution.

Opportunity Pools: eVersity will not request or accept from any lender any offer of funds to be used for private education loans, including funds for an opportunity pool loan, in exchange for eVersity providing concessions or promises of a specified number or volume of Title IV loans, or a preferred lender arrangement for Title IV loans.

Contract Arrangement Prohibition: eVersity employees, officers and agents with educational loan responsibilities will not accept any fee, payment or other financial benefit (including the opportunity to purchase stock) from a lender as compensation for any type of consulting arrangement or other contract to provide services to a lender or on behalf of a lender relating to education loans.

Staffing Assistance Ban: eVersity will not request or accept assistance from any lender to staff a call center or financial aid office.

Loan Certification: eVersity employees will not refuse to certify or delay loan certification based on the borrower’s selection of a particular lender or guarantor.

Assigning Lenders: eVersity employees will not assign first-time borrowers to a particular lender.

Preferred Lender Guidelines/Disclosures: eVersity will not use a Preferred Lender List. Students will be told that they have the right and responsibility to select the lender of their choice.

Completion, Graduation, Retention, and Transfer-Out Rates

Each year by July 1, eVersity will determine the completion or graduation rate of its degree-seeking, first time, full-time undergraduate students and report it to the Department of Education via the IPEDS website.  This information will be based on the 12-month period that ended August 31 of the prior year.  eVersity retention and transfer-out rates will also be reported to IPEDS.  This information will be available to the public via the institution’s website and with requests from prospective students, the information will be made available prior to them enrolling or entering into any financial obligation with the school.

Prior to receiving Title IV approval, eVersity has not been required to report this data to IPEDS.  This information will be updated to include a link to eVersity data on the IPEDS website once it has been reported.

Career and Job Placement Services 

The institution provides support services designed for the students enrolled, such as financial aid guidance, advising services, employment assistance, and/or alumni services. Appropriate academic support services are available upon request. Any career services and/or alumni services are offered as published in the institution’s materials.

Academic success advisors are knowledgeable about the eVersity degree programs, the program outcomes for each degree program, and the career opportunities that are available to graduates who earn a particular degree. The advisors meet with each student during the Engage course and discuss the student’s prior college coursework, the degree program they are interested in pursuing at eVersity, their current and prior work experiences, and their future career aspirations. The advisors talk with students about transferable skills that may be acquired in one situation but that can be used in a different situation. They also talk with students about the employer competencies that are built into eVersity coursework and are consistent with the skills employers are seeking. The end goal is to help students understand how to combine the current work they are doing with the knowledge and skills they gain in their degree program to help them achieve their career aspirations.

eVersity also plans to develop specific career services to assist students as they near the point of graduation. Services such as resume writing advice and critiques, interview preparation and practice sessions, and assistance with job search strategies are some of the services that are planned. The current eVersity director of the student experience served previously as the director of the Career Development Center at a regionally accredited university and is very knowledgeable about the career services students are most in need of, how to develop and deliver these services, and how to train staff to provide these services. The director is familiar with and has experience using several well-known online tools that can be used to assist students with career exploration, resume writing, and interview practice. These tools allow students to access the information and assistance at their convenience which is important when serving adult learners. It is important not to rely on these online tools solely but to also train staff to serve as career consultants who know how to leverage these tools and provide additional support for students.

College Navigator

College Navigator is a free consumer information tool that guides, leads, and directs students, parents, high school counselors and other interested parties to information about higher education institutions. The primary data source for College Navigator is the Integrated Postsecondary Education Data System, or IPEDS. You may view that data by going to


The University of Arkansas System eVersity focuses on every effort to resolve student concerns. Students are encouraged to pursue all internal options for complaint resolution before seeking outside assistance. Procedures for specific complaints and concerns are outlined within this catalog and should be followed. Questions about the eVersity complaint procedures may be directed to:

Kim Bradford, Director of Institutional Assurance
Toll Free (844) 560-2561
2402 N. University Avenue Little Rock, AR 72207

If a complaint is not resolved after exhausting eVersity’s grievance procedures, the student may file a complaint with the Arkansas Division of Higher Education (ADHE) or eVersity’s accrediting agency, the Distance Education Accrediting Commission (DEAC). Students who wish to file a complaint should review the contact information listed below. In many cases, these agencies require the student to exhaust the institution’s internal complaint processes prior to filing a complaint or grievance. Therefore, it is recommended that students not contact these agencies until they have preceded through eVersity’s grievance processes.

A student may report an unresolved grievance (except for those related to grades or student conduct) by contacting ADHE at

The student grievance web form may be accessed at:

Computer Use and File Sharing

This code governs the use of computers, networks and other computing resources at the University of Arkansas System eVersity. These resources are provided by eVersity in support of its mission.

Individuals who are granted computing accounts or who use computing resources at eVersity accept the responsibilities that accompany such access. Each user is expected to use eVersity accounts and resources for educational or administrative purposes; except as otherwise provided in this code, activities unrelated to these purposes are prohibited. Use of computing resources in violation of the regulations set forth in this code will be reviewed by the director of technology.

The University of Arkansas System eVersity is committed to intellectual and academic freedom in connection with its computing and network resources. Computers and networks can provide access to resources on and off campus, including the ability to communicate with other users worldwide. Such open access is a privilege, much like access to books in the library, and requires that individual users act responsibly. Use of computing and network resources should always be legal and ethical, reflect academic honesty, and show restraint in the consumption of shared resources. It should demonstrate respect for intellectual property, ownership of data, system security mechanisms, the right to personal privacy and to the right of individuals to freedom from intimidation and harassment.

All federal and state laws, as well as general eVersity regulations and policies, are applicable to the use of computing resources. These include, but are not limited to, the Family Education Rights and Privacy Act of 1974, 20 U.S.C. § 1232g; the Electronic Communications Privacy Act of 1986, 18 U.S.C. §§ 2510 et seq.; the Arkansas Freedom of Information Act, Ark. Code Ann. §§ 25-19-101 et seq.; and state and federal computer fraud statutes, 18 U.S.C. § 1030 and Ark. Code Ann. §§ 5-41-101 to -1071. Illegal reproduction of software and other intellectual property protected by U.S. copyright laws and by licensing agreements may result in civil and criminal sanctions. The University of Arkansas System eVersity recognizes the value and potential of electronic communications and publishing on the Internet. Students, faculty and staff have the opportunity to produce, in a manner consistent with this code, publicly accessible network content through their eVersity accounts. However, eVersity does not approve, preview or censor personal content and accepts no responsibility for their content or for the content of electronic mail communications.

Administration of Computing Resources
The University of Arkansas System eVersity, in accordance with state and federal law and the policies of the Board of Trustees, may control access to its information and the devices on which it is stored, manipulated and transmitted.

The University of Arkansas System eVersity has the responsibility to (a) develop, implement, maintain and enforce appropriate security procedures to ensure the integrity and privacy of individual and institutional information, however stored; (b) uphold all copyrights, patents, licensing agreements and rules of organizations that supply information resources.

Responsibility for administering eVersity computing and network resources and for the security of these resources rests with the director of technology and personnel designated in writing by that individual.

System Administrators
A system administrator is any person designated, within any campus unit, to maintain, manage and provide security for shared multi-user computing resources, including computers, networks and servers.

System administrators shall perform their duties fairly, in cooperation with the user community and eVersity administrators. They shall adhere to this code and all other pertinent eVersity rules and regulations, shall respect the privacy of users to the greatest extent possible, and shall refer disciplinary matters to appropriate eVersity officials.

Data Collection
Given the nature of the technology, a wide range of information can be easily collected by eVersity personnel using system software. For example, software may be configured to provide aggregate information on the number of users logged in, the number of users accessing certain software, etc.

No information shall be routinely collected by system administrators that are not required in the direct performance of their duties, such as routine backup for system recovery.

Privacy of Electronic Files
Users do not own accounts on eVersity computers but are granted the privilege of exclusive use of their accounts. Use of eVersity computing resources for storage or transmission of data does not alter any ownership interest of the user in that data. Users are entitled to privacy regarding their computer communications and stored data.

University of Arkansas System eVersity officials will access electronic files, including email files, only under one or more of the following conditions:

• The user consents in writing to such access.

• There is a valid search warrant, subpoena, or court order or a request for electronic records that are open to public inspection under the Arkansas Freedom of Information Act.

• There exists an emergency situation in which the physical safety and/or well-being of person(s) may be affected or eVersity property may be damaged or destroyed. Responsibility for authorizing access rests with the director of technology or the chief academic and operating officer.

• There exist reasonable grounds to believe that a violation of law or eVersity policy is occurring or has occurred. Access will take place only after a reasonable effort has been made to obtain consent. Responsibility for authorizing access rests with the director of technology or the vice president for academic affairs.

• Access is necessary for maintenance of computers, networks, data and storage systems; to maintain the integrity of the computer, network or storage system; or to protect the rights or property of the eVersity or other users. Authorized personnel may routinely monitor and log usage data, such as network session connection times and end-points, CPU and disk utilization for each user, security audit trails and network loading. In all cases, the privacy rights of users shall be protected to the greatest extent possible.

The Arkansas Freedom of Information Act
The electronic files, including email files, of eVersity employees are potentially subject to public inspection and copying under the Freedom of Information Act (FOIA), Ark. Code Ann. §§ 25-19-101 et seq.

The FOIA defines “public records” to include “data compilations in any form, required by law to be kept or otherwise kept, . . . which constitute a record of the performance or lack of performance of official functions which are or should be carried out by a public official or employee [or] a governmental agency. . . .” Ark. Code Ann. § 25-19-103(1).

All records maintained in public offices or by public employees within the scope of their employment are presumed to be public records. Id. Various exceptions apply. See Ark. Code Ann.§ 25-19-105; University Policy and Procedures Manual § 850.1.

Education Records
Records containing information directly related to a student are confidential and protected from public disclosure by the Family Educational Rights & Privacy Act, 20 U.S.C. § 1232g, and the Arkansas Freedom of Information Act, Ark. Code. Ann. § 25-19-105(b)(2).

No one shall access any such records maintained in an electronic format or disclose or distribute their contents in any manner inconsistent with federal and state law and eVersity regulations.

Use of Computing Resources
This section does not cover every situation involving the proper or improper use of eVersity computing resources; however, it does set forth some of the responsibilities that a person accepts if he/she chooses to use those resources. The purpose of this section is to establish rules for the benefit of all users and encourage responsible use of computing resources.

Use Without Authorization Prohibited
No one shall (a) connect with or otherwise use any eVersity computer, network or other computing resource without proper authorization, (b) assist in, encourage or conceal any unauthorized use, or attempted unauthorized use, of any eVersity computer, network or other computing resource or (c) misrepresent his or her identity or relationship to the eVersity to obtain access to computing resources.

Users shall use only those computing and network resources that have been authorized for their use and must identify computing work with their own names or an approved means of identification so that responsibility for the work can be determined and users contacted, if necessary.

Users shall use their accounts for the purposes for which they are established, as well as personal communications. Accounts and other eVersity computing resources shall not be used for personal financial gain or benefit or for the benefit of organizations not related to the eVersity, except (a) in connection with scholarly pursuits, such as faculty publishing activities or (b) in accordance with eVersity policy on outside consulting for compensation.

Users shall not subvert restrictions associated with their accounts, such as quotas and levels of access.

Users shall follow all applicable procedures for accessing eVersity computing systems as published in eVersity web pages and in the online support and announcement facilities for each system.

No one shall give any password for any eVersity computer or network to any unauthorized person, nor obtain any other person’s password by any unauthorized means. Users are responsible for the use of their computer accounts and shall not allow others access to their accounts, through sharing passwords or otherwise. Users should take advantage of system-provided protection measures to prevent such access.

When a user ceases being a member of the eVersity community or is assigned a new position and/or different responsibilities within the eVersity, his or her account and access authorization shall be reviewed. A user shall not use facilities, accounts, access codes, privileges, or information for which he/she is not authorized.

Security and Related Matters
No one shall (a) knowingly endanger or compromise the security of any eVersity computer, network facility, or other computing resource or willfully interfere with others’ authorized computer usage, (b) attempt to circumvent data protection schemes, uncover security loopholes, or decrypt secure data, (c) modify or reconfigure or attempt to modify or reconfigure any software or hardware of any eVersity computer or network facility in any way, unless specific authorization has been obtained or (d) use eVersity computer resources and communication facilities to attempt unauthorized access to or use of any computer or network facility, no matter where located, or to interfere with others’ legitimate use of any such computing resource.

No one shall attempt to access, copy, or destroy programs or files that belong to other users or to the eVersity without prior authorization, nor shall anyone use eVersity computing resources for unauthorized monitoring of electronic communications.

No one shall create, run, install, or knowingly distribute a computer virus, Trojan Horse, or other surreptitiously destructive or intrusive program, email, or data via any eVersity computer or network facility, regardless of whether demonstrable harm results.

Users shall not place confidential information in computers without protecting it appropriately. The University of Arkansas System eVersity cannot guarantee the privacy of computer files, email, or other information stored or transmitted by computer; moreover, eVersity may access such information in accordance with Part II of this code. Persons who have access to confidential or sensitive information shall disclose it only to the extent authorized by the Family Educational Rights & Privacy Act, the Arkansas Freedom of Information Act, and other applicable laws, and only in connection with official eVersity business.

Users shall not knowingly or recklessly perform any act that will interfere with the normal operation of computers, terminals, peripherals, or networks and shall not intentionally waste or overload computing resources.

Intellectual Property
No one shall copy, install, use or distribute through eVersity computing resources any photographs, logos, images, graphics, graphic elements, audio, video, software, html markup, data files or other information in violation of U.S. copyright, trademark or patent laws or applicable licensing agreements. It is the user’s responsibility to become familiar with the terms and requirements of any such laws or agreements. This subsection does not apply to any material that is in the public domain.

Users should be aware that the unauthorized sharing of copyrighted works such as music, pictures, games, computer applications and movies is a violation of this code. It is also illegal and may carry significant monetary and/or criminal sanctions. It is the responsibility of the user who is downloading or uploading files to make certain that they are not copyrighted works or that the user has the permission of the copyright holder.

User Communications
Users assume full responsibility for messages that they transmit through eVersity computers and network facilities.

No one shall use eVersity’s computing resources to transmit fraudulent, defamatory, or obscene messages or any material prohibited by law.

No one shall use eVersity’s computing and network resources to (a) harass or threaten another person, including but not limited to threats of bodily harm or conveying obscene language or images, (b) repeatedly contact another person to harass, whether or not any actual message is communicated, and the recipient has expressed a desire for the contact to cease, (c) repeatedly contact another person regarding a matter for which one does not have a legal right to communicate (such as debt collection), once the recipient has provided reasonable notice that he/she desires such contact to cease, (d) disrupt or damage the academic, research, administrative or related pursuits of another person or (e) invade the privacy, academic or otherwise, of another person or threaten such an invasion.

Users shall comply with this code as well as the regulations and policies of discussion groups, lists and other public forums through which they disseminate messages.

Users shall not initiate or propagate electronic chain letters; (b) engage in spamming or other indiscriminate mass mailings to discussion groups, mailing lists or individuals; (c) forge communications to make them appear to originate from another person, e.g., email spoofing; or (d) engage in resource-intensive activities unrelated to eVersity functions, e.g., online role-playing games (RPGs).

Priority in Use of Computing Facilities
In any environment in which users must share computing resources, priority shall be given to users engaged in activities directly related to eVersity’s mission, e.g., completing course assignments or performing administrative tasks. Departments may adopt regulations to implement this policy and to encourage cooperation among users of the same equipment.

Home Pages, Lists, and Newsgroups
Any personal home page or other personal collection of electronic material that is accessible to others must include the following disclaimer: “These materials are not endorsed, approved, sponsored, or provided by or on behalf of the University of Arkansas System eVersity.”

Enforcement and Sanctions
System administrators are responsible for protecting the system and users from abuses of this code. Pursuant to this duty, system administrators may (1) formally or informally discuss the matter with the offending party, (2) temporarily revoke or modify access privileges or (3) refer the matter to the appropriate disciplinary authority.

Any violation of this code may result in the revocation or suspension of access privileges. Imposition of such a sanction is within the discretion of the CAO/COO or the appropriate academic or administrative unit.

Any violation of this code is misconduct for purposes of the student code of conduct and eVersity personnel policies and may be punished accordingly. Any offense that violates local, state or federal laws may result in the immediate loss of all eVersity computing and network privileges and may be referred to the appropriate eVersity disciplinary authority and/or law enforcement agencies. See the Arkansas General Assembly website to view the Arkansas Code.

Constitution Day, Citizenship Day Program, and Voter Registration

Constitution Day is September 17th of each year and commemorates the September 17, 1787 signing of the Constitution.  Each year on this day, eVersity will provide on its website a link to information surrounding the signing of the Constitution encouraging students to reflect on the importance of active citizenship, recognize the enduring strength of our Constitution, and reaffirm a commitment to the rights and obligations of citizenship in this great nation.

Pursuant to the Higher Education Act of 1965 and the National Voter Registration Act of 1993, eVersity also provides students with the following links to assist in voter registration.


Other states:

Copyright Infringement

Summary of Civil and Criminal Penalties for Violation of Federal Copyright Laws

Copyright infringement is the act of exercising, without permission or legal authority, one or more of the exclusive rights granted to the copyright owner under section 106 of the Copyright Act (Title 17 of the United States Code). These rights include the right to reproduce or distribute a copyrighted work. In the file-sharing context, downloading or uploading substantial parts of a copyrighted work without authority constitutes an infringement.

Penalties for copyright infringement include civil and criminal penalties. In general, anyone found liable for civil copyright infringement may be ordered to pay either actual damages or “statutory” damages affixed at not less than $750 and not more than $30,000 per work infringed. For “willful” infringement, a court may award up to $150,000 per work infringed. A court can, in its discretion, also assess costs and attorneys’ fees. For details, see Title 17, United States Code, Sections 504, 505.

Willful copyright infringement can also result in criminal penalties, including imprisonment of up to five years and fines of up to $250,000 per offense. For more information, please see the website of the U.S. Copyright Office at

Students are prohibited from unauthorized distribution of copyrighted materials, including unauthorized peer-to-peer file sharing. The University of Arkansas System eVersity strictly prohibits the unauthorized distribution of copyrighted materials using any of the institution’s information technology systems. Students found in violation of this policy may be subject to action up to and including suspension from eVersity.

Cost of Attendance

Our course costs are not that of a typical university.  Beginning with the September 2018 term, our tuition rate is $175 per credit hour. There are no extra fees associated with our courses like you may have at other universities.  For example, we don’t have an Infrastructure Fee, an Athletic Fee, or a Library Fee.  Tuition includes the course and course materials.  Our faculty use Open Educational Resources, which means the materials are available online to the public under an intellectual property license that permits free use and re-purposing by others.  No textbooks are required for any of eVersity courses.

Tuition Lock
Students admitted to eVersity are locked-in at the tuition rate of their first course for all remaining courses provided the student remains continuously enrolled and makes progress toward their degree. If there is a break in enrollment and a tuition change has taken place, the student will move to the new tuition rate. This price lock only applies to courses that are part of the student’s degree program. The tuition lock is in support of the development of a financial plan not just for the current enrollment, but for the duration of the academic program to effectively plan for completion and graduation.

Course Schedule Information

eVersity students are automatically enrolled in their next course required by their degree plan upon student confirmation of intent to enroll.  Students wishing to discontinue taking courses should notify their academic success advisor.

Direct Loan Disclosure Form

The disclosure form with required information regarding the direct subsidized and unsubsidized loans can be found here:

Disability Services

The University of Arkansas System eVersity believes every qualified student should have access to the education offered. The university does not discriminate against any student, employee or applicant because of a physical or mental impairment with regard to any position or program for which that person is qualified. It is the policy of the university, in compliance with the provisions of the Americans with Disabilities Act (ADA) Amendments Act of 2008 (ADAAA), Titles I and II of the ADA of 1990, and Sections 503 & 504 of the Rehabilitation Act of 1973, to provide reasonable accommodations to meet the academic needs of students with disabilities and allow employees with disabilities to perform the essential functions of their jobs.

The University of Arkansas System eVersity provides Disability Services by offering reasonable accommodations to qualified learners.  To request an accommodation for a disability please contact the University of Arkansas System eVersity disability accommodation committee at The student will be required to complete and submit the Request for Disability Accommodation form and provide recent (no older than three years) medical or other appropriate diagnostic evaluation of the disability. Documentation must include, as appropriate, physical description, medical or clinical explanation from a qualified physician, psychologist, psychiatrist or other appropriate health care provider of any limitations imposed by such disability on learning/job duties/major life activities, as well as any medically necessary recommendations for reasonable academic or employment accommodations. The university makes final decisions on reasonable accommodations. Faculty will be informed of approved accommodations at the beginning of the course.

Informal Grievance Procedure: Students should first attempt to resolve complaints informally by contacting the University of Arkansas System eVersity disability accommodation committee at

Disaster Preparedness

All technical services are easily accessible by eVersity staff, faculty developers, instructors, and students off-site because they are cloud-hosted services. There are minimal dependencies on the physical administrative facilities. In a short-term disaster recovery situation involving the physical facilities, staff would continue working from home or another off-site location. In the event of an extended facility outage, the University of Arkansas System has five other institutions and affiliated organizations located in the Little Rock area where temporary co-located workspace for administrative staff would be arranged.

Diversity of Student Body

Information regarding student body diversity, including the percentage of enrolled, full-time students who are (1) male, (2) female, (3) Federal Pell grant recipients, and (4) self-identified members of a major racial or ethnic group, will be made available to enrolled and prospective students upon request.  This information will also be reported in the annual IPEDS completion.

Drug and Alcohol Abuse Prevention Program Information

eVersity is committed to providing evidence-based strategic interventions and prevention initiatives to educate students on the dangers of alcohol and drug abuse.  eVersity is required to notify all employees and students of its specific alcohol and drug policy program annually.  This information will be sent electronically via eVersity email and will be made accessible on the institution’s website.

The elements of the policy and program include consequences that may follow the use of alcohol and other drugs, and sanctions that may be applied. The law requires that individuals be notified of possible sources of assistance for problems that may arise as a result of use.

The policy is intended to educate the university community about the health risks associated with the use and abuse of alcohol and other drugs and about the resources available for counseling and therapy. In addition, in order to assure a work and learning environment that supports its mission and proper function, eVersity prohibits unlawful possession, use, or distribution of alcohol or illicit drugs by faculty, staff, or students.

eVersity encourages individuals with alcohol or other drug related problems to seek assistance.

Counseling and Support Services
Substance Abuse and Mental Health Services Administration (SAMHSA):
24/7 Treatment Referral Line: 1-800-662-HELP (4357)

eVersity will also provide additional information on local, state, and national resources for those seeking assistance with substance abuse if requested or if concerns about alcohol and drug use by faculty, staff, or students become known.

Unlawful possession, use, manufacture, or distribution of alcohol, marijuana, or illicit drugs may also lead to a referral to the appropriate local, state, and/or federal authorities for prosecution for a misdemeanor or felony, depending on the nature of the offense. The sanctions for such offenses may include fines and/or imprisonment.

In all cases, the university will abide by local, state and, federal sanctions regarding unlawful possession of drugs and the consumption of alcohol or marijuana. A violation may result in university dismissal and additional state penalties and sanctions may also apply.

Applicable Legal Sanctions for Alcohol and Drugs

• Manufacture or delivery of controlled substance- It is unlawful for any person to manufacture, deliver, or possess with intent to manufacture or deliver, a controlled substance. Penalties for the manufacture or delivery of a controlled substance can range from three (3) years to life in prison, and fines up to $250,000, depending on the quality and type of drug. In addition, real and personal property used in the manufacture, delivery, or importing of controlled substances may be forfeited to the government.

• Manufacture or delivery of a counterfeit substance – It is unlawful for any person to create, deliver, or possess with intent to deliver, a counterfeit substance purporting to be a controlled substance. Penalties for the creating and/or delivery of a counterfeit substance can range from one (1) to twenty (20) years in prison, and fines up to $15,000 depending on the type of drug being counterfeited.

• Possession of a controlled or counterfeit substance – It is unlawful for any person to possess a controlled substance or counterfeit substance. Penalties for possession of a controlled or counterfeit substance can range from one (1) to ten (10) years in prison, and fines up to $10,000 depending on the type of drug (or counterfeit) possessed.

• Underage DUI Law – The State of Arkansas has an “Underage DUI Law” (Act 863 of 1993) in which it is an offense for a person under the age of 21 with a blood alcohol content of .02 or greater (approximately one (1) or two (2) beers or hard drinks of liquor) to operate a motorized vehicle. Penalties for a first offense can result in (1) suspension of driver’s license for not less than 90 days or more than 120 days; (2) a fine of not less than $100 nor more than $500; (3) assignment to public service work; and/or (4) attendance at a state-sponsored alcohol and driving education program.

• Driving while intoxicated – A person who drives a motorized vehicle while influenced or affected by the ingestion of alcohol, a controlled substance, or any intoxicant, commits the offense of driving while intoxicated. Penalties for such offense may include: (1) suspension of license for 90 to 120 days for the first offense (and additional days for subsequent offenses); (2) placement on probation for first offenders who plead guilty or nolo contendere prior to the adjudication of guilt; (3) imprisonment for no less than 24 hours and no more than one year for the first offense (with additional imprisonment for subsequent offenses); (4) fines of no less than $150 and no more than $1,000 for the first offense (with stiffer fines for subsequent offenses); (5) payment of an additional $250 in court costs, or as an alternative to payment, public service work as deemed appropriate by the courts; and (6) a requirement to complete an alcohol education program as prescribed and approved by the Arkansas Highway Safety Program, or an alcoholism treatment program as approved by the Office of Alcohol and Drug Abuse Prevention. A blood alcohol level of .05 may be considered with other competent evidence in determining guilt or innocence. A blood alcohol level of .10 or more shall give rise to a presumption of intoxication.

• Public intoxication – A person commits the offense of “Public Intoxication” if (1) he appears in a public place manifestly under the influence of alcohol or a controlled substance to the degree that he is likely to endanger himself, other persons or property, or that he unreasonably annoys persons in his vicinity; or (2) he consumes an alcoholic beverage in a public place. Public intoxication is a Class C misdemeanor and can result in (1) a fine of up to $100, and/or (2) imprisonment in the county jail (or other authorized institution) for up to 30 days.

• Contributing to the delinquency of a minor – A person commits the offense of “contributing to the delinquency of a minor” if, being an adult, he knowingly purchases or provides alcoholic beverages for a minor. Such an offense is a Class A misdemeanor and can result in (1) a fine of up to $1,000 and/or (2) imprisonment in the county jail (or other authorized institution) for up to one full year.

Federal Penalties and Sanctions for Illegal Possession of a Controlled Substance

• 21 U.S.C. 844© – First conviction: up to one (1) year imprisonment and fined at least $1,000 but not more than $100,000, or both. After first prior drug convictions: at least 15 days in prison, not to exceed two (2) years and fined at least $2,500 but not more than $250,000, or both. After two or more prior drug convictions: at least 90 days in prison, not to exceed three (3) years and fined at least $5,000 but not more than $250,000, or both. Special sentencing provisions for possession of crack cocaine: mandatory at least five (5) years in prison, not to exceed 20 years and fined up to $250,000, or both if: (a) first conviction and the amount of crack possessed exceeds 5 grams, (b) second crack conviction and the amount of crack possessed exceeds 3 grams, © third or subsequent crack conviction and the amount of crack possessed exceeds 1 gram.

• 21 U.S.C. 953(a) (2) and 881 (a)(7) – Forfeiture of personal and real property used to possess or to facilitate possession of a controlled substance if that offense is punishable by more than one (1) year imprisonment (See special sentencing provisions re: crack.)

• 21 U.S.C. 881(a)(4) – Forfeiture of vehicles, boats, aircraft or any other conveyance used to transport or conceal a controlled substance.

• 21 U.S.C. 844(a) – Civil fine of up to $10,000.

• 21 U.S.C. 853(a) – Denial of Federal benefits, such as student loans, grants, contracts, and professional and commercial licenses, up to one year for first offense, up to five years for second or subsequent offenses.

• 19 U.S.C. 922(g) – Ineligible to receive or purchase a firearm.

• Misc. – Revocation of certain Federal licenses and benefits, (e.g., pilot license, public housing, etc.) are vested within the authorities of individual Federal agencies.

Potential Health Risks

• Alcohol – Alcohol consumption causes a number of changes in behavior and physiology. Even low doses significantly impair judgment, coordination, and abstract mental functioning. Statistics show that alcohol use is involved in a majority of violent behaviors on college campuses, including acquaintance rape, vandalism, fights, and incidents of drinking and driving. Continued abuse may lead to dependency, which often causes permanent damage to vital organs and deterioration of a healthy lifestyle. Extremely heavy consumption of alcohol, in a short period of time, may result in alcohol poisoning and death.

• Cannabis (Marijuana, Hashish) – The use of marijuana may impair or reduce short-term memory and comprehension, alter the sense of time, and reduce coordination and energy level. Users often have a lowered immune system and an increased risk of lung cancer. The active ingredient in marijuana, THC, is stored in the fatty tissues of the brain and reproductive system for a minimum of 28 to 30 days.

• Hallucinogens – Lysergic Acid (LSD), mescaline, and psilocybin cause illusions and hallucinations. The user may experience panic, confusion, suspicion, anxiety, and loss of control. Delayed effects, or flashbacks, can occur even when use has ceased. Phencyclidine (PCP) affects the section of the brain that controls the intellect and keeps instincts in check. Because the drug blocks pain receptors, violent PCP episodes may result in self-inflicted injuries.

• Cocaine/Crack – Cocaine users often have a stuffy, runny nose and may have a perforated nasal septum. The immediate effects of cocaine use include dilated pupils and elevated blood pressure, heart rate, respiratory rate, and body temperature, followed by depression. Crack, or freebase rock cocaine is extremely addictive and can cause delirium, hallucinations, blurred vision, severe chest pain, muscle spasms, convulsions, and even death.

• Amphetamines – Amphetamines can cause a rapid or irregular heartbeat, tremors, loss of coordination, collapse, and death. Heavy users are prone to irrational acts.

• Heroin – Heroin is an opiate drug that causes the body to have diminished pain reactions. The use of heroin can result in coma or death due to a reduction in heart rate.

eVersity Statement on Alcohol and Drugs

eVersity is committed to the maintenance of a drug and alcohol-free workplace and the encouragement of a standard of conduct for employees and students that discourage the unlawful possession, use or distribution of controlled substances and alcohol on its property or as a part of any of its activities. Therefore, the unauthorized or unlawful possession, use, manufacture, or distribution of controlled substances or alcohol on University property or as a part of any of the university’s activities is expressly prohibited, unless designated otherwise by the Chief Academic Officer.

Entrance Counseling and the Annual Student Loan Acknowledgement for Direct Loans

All students using Direct Stafford Loans (subsidized and/or unsubsidized) at eVersity will be required to complete the online entrance counseling and the Annual Student Loan Acknowledgement through Entrance counseling is only required the first time you receive loans through eVersity while the Annual Student Loan Acknowledgement must be reviewed and completed each year beginning with the 2021-22 award year. Students must complete both prior to receiving their first subsidized or unsubsidized loan disbursement.

Information regarding the effect of loans on eligibility of the borrower for other forms of aid may be found here: This information is also covered in-depth in the online version of Entrance Counseling and in the terms and conditions found in the online master promissory note.

National Student Loan Data System (NSLDS)

Any Title IV subsidized or unsubsidized loan awarded and accepted by a student and/or parent and originated by a school will be submitted to the National Student Loan Data System (NSLDS) and will be accessible by guaranty agencies, lenders, and schools determined to be authorized users of the data systems.  Students may review their financial aid history on the NSLDS Student Access website at

Exit Counseling for Direct Loans

Any student that withdraws, graduates, or drops below half-time will receive an email asking the student to complete the required online exit counseling through

Student Loan Information

eVersity students may be offered federal direct student loans as part of their financial aid package.  Students are encouraged to review the information published by the U.S. Department of Education regarding types of loans, loan limits, and responsible borrowing here:

Private Education Loan Disclosures and Self-Certification Form

Private loans may provide a source of funding for educational expenses and to fill gaps that exist between other financial aid awards and the total cost to attend, but they are best used after federal, state and institutional scholarships, grants, and loans are applied for and utilized. It is important to determine your eligibility for these other forms of assistance prior to applying for and accepting private student loans.

All students are encouraged to apply for federal financial through the Free Application for Federal Student Aid (FAFSA). Federal student loans may have more favorable terms than private education loans. Lastly, private education loans may reduce the student’s eligibility for free or lower cost financial aid available to a student. Students may begin the process of applying for federal student loans by going directly to the federal government’s web site to complete the FAFSA.

The University of Arkansas System eVersity does not have a preferred lender list.  The student is responsible for searching for lenders who will lend to eVersity students and comparing the terms and conditions of the loans before committing to a particular lender.

Once the student has been approved by a lender, the U.S. Department of Education’s Self-Certification Form must be submitted to the lender.  The form is available here: Private Education Loan Applicant Self-Certification Form.

Family Educational Rights and Privacy Act (FERPA)

FERPA is a federal law that affords students certain rights with respect to their education records. This protection for education records begins when the student attends classes at eVersity, regardless of the student’s age. This does not apply to the records of applicants for admission who are not accepted to the university or to applicants who are accepted but choose not to attend. These rights generally include:

The student’s right to see the information the institution is keeping on them.

The student’s right to seek an amendment to their record and, in certain cases, append a statement to the record.

The student’s right to consent to the disclosure of their record.

The student’s right to file a complaint with the FERPA office in Washington, D.C.

Students have the right to inspect and review their education records, with some exceptions under the Act, within 45 calendar days of the day the university receives a request for access. Education records are records relating to a student that are maintained by the university or by a party acting on its behalf, with some exceptions. The following records are not considered education records: records created by a school official as a personal memory aid (such as notes of a private telephone conversation); most records created and maintained by a physician, psychiatrist, psychologist or other treatment purposes. Even though these records are not considered education records under FERPA, they may still be made available to students following completion of a Health Insurance Portability and Accountability Act (HIPAA) release form; and records pertaining to a former student other than those generated when that person was a student, such as alumni records. Students should submit to the university registrar written requests that identify the record(s) they wish to inspect. The registrar will make arrangements for the student to access and inspect the records.

Students have the right to request the amendment of the student’s education records that the student believes are inaccurate or misleading. Students should write to the director of records and student on-boarding and clearly identify the part of the record they want changed and specify why it is inaccurate or misleading. If eVersity decides not to amend the record as requested by the student, eVersity will notify the student of the decision and advise the student of his or her right to a hearing regarding the request for amendment. Additional information regarding the hearing procedures will be provided to the student.

Release of Records to Third Parties
FERPA generally prohibits the university from disclosing personally identifiable information (for example, student’s name, address or other information that would allow a student to be identified) from a student’s education record without the student’s consent unless the information has been designated as “directory information” or another exception applies. “Directory information” includes the student’s name, degree awarded, major, enrollment status, and email address. This information may be disclosed to any person or entity without student consent unless the student has submitted a completed request for non-disclosure of directory information form to the registrar. The student may retract the directory information non-disclosure request in writing at any time.

Personally identifiable information in a student’s record may also be disclosed to third parties without written consent, to the following entities:

• A school official1 has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibilities for the     university, including, but not limited to, performing a task in furtherance of the         university’s educational mission; performing an administrative task outlined in the      official’s duties; performing a supervisory or instructional task directly related to a             student’s education; or providing a service or benefit for a student such as health care,         counseling, financial aid or job placement. School officials may not access student          records for personal reasons.

• Other schools to which a student is transferring.

• Specified officials for audit or evaluation purposes.

• Appropriate parties in connection with enrollment and financial aid to a student.

• Appropriate officials in cases of health and safety emergencies.

• Accrediting organization.

• State and local authorities within a juvenile justice system pursuant to specific state law.

Or in the following circumstances:

• In compliance with a judicial order or other lawfully ordered subpoena, or in response to other legal action involving the student and the university.

• When the information is a record of a campus disciplinary proceeding. For students under the age of 21, the university may also inform parents about violations of any federal, state, or local law, or of any rule or policy of the university, governing the use or possession of alcohol or a controlled substance. A student may consent in writing to disclosure of education records by submitting the Disclosure of Educational Records Form to the Registrar. It must be electronically signed by the student, dated, and specify the records to be disclosed, to whom and for what purpose. The student may retract the consent in writing at any time by emailing the registrar.

1 A school official is a person employed by eVersity or the University of Arkansas System in an administrative, supervisory, academic or research, or support staff position (including law enforcement unit personnel and health staff); a person or company with whom eVersity has contracted (such as an attorney, auditor, or collection agent); a person serving on the Board of Trustees; or a student serving on an official committee, such as a disciplinary or grievance committee, or assisting another school official in performing his or her tasks.

A student has the right to file a complaint with the U.S. Department of Education concerning alleged failures by eVersity to comply with the requirements of FERPA. The name and address of the office that administers FERPA is as follows:

Family Policy Compliance Office
U.S. Department of Education
400 Maryland Avenue, SW
Washington, D.C. 20202-5920
Phone: 1-800-USA-LEARN (1-800-872-5327)

Financial Literacy and Debt Management

Students may complete Financial Awareness Counseling online at any time at  This counseling provides tools and information to help students understand their financial aid and assist them in managing their finances.

eVersity is also working towards contracting with a third-party vendor to provide debt management and repayment services to our students.

Net Price Calculator

The University of Arkansas System eVersity’s Net Price Calculator is designed to help families plan for educational costs.  This calculator is currently based off 2019-20 data.  Students are welcomed to contact the Financial Aid Office at for information on estimating the cost of attendance for the current time period.

Non-Discrimination Statement

The University of Arkansas System eVersity adheres to a policy that enables all individuals, regardless of race, color, sex, gender identity, national origin, age, religion, sexual orientation, veteran’s status, or disability or genetic information, to work and study in an environment unfettered by discriminatory behavior or acts. Harassment of an individual or group is not condoned, and any person (student, faculty or staff member) who violates this policy is subject to disciplinary action.

Satisfactory Academic Progress Policy

Federal Regulations require that students that apply for and/or receive Title IV Aid meet the requirements provided in this policy to determine initial or continued financial aid eligibility at eVersity regardless of whether a student received financial aid in the past.  Satisfactory academic progress (SAP) applies to all students receiving federal financial aid, and a failure to meet the requirements of the SAP policy will result in a loss of Title IV federal financial aid eligibility.  This policy is subject to change due to revisions of the Title IV regulations and/or institutional policies.  Should a change occur, a notice will be published and the revised policy posted in the Financial Aid section of the student portal.  Students are responsible for remaining knowledgeable of the current SAP policy.

Title IV Aid for eVersity includes the following programs:

• Federal Pell Grants

• Federal Direct Subsidized and Unsubsidized Loans

Satisfactory Academic Progress will be reviewed at the end of each payment period (4 sessions) and during the application process.  Students will be notified of their SAP standing via email.

It is the student’s responsibility to review their academic progress and compare it to the standards of this policy to ensure they are aware of their satisfactory academic progress status.

Determining Satisfactory Academic Progress

Satisfactory Academic Progress determination will be based on the following:

Qualitative Progress

• Students must maintain a cumulative grade point average (GPA) of 2.0 or better.

Quantitative Progress

• Students must successfully complete at least 67% of cumulative hours attempted.

Cumulative hours include:

• Earned hours

• Repeated hours

• Hours accepted in transfer

• Grades of W, F, and I

Maximum Timeframe (MTF)

• Students must complete the program within 150% of the published timeframe of the program. For example, for a degree that requires 120 credit hours to complete, a student must finish it within 180 credit hours (120 hours x 150% = 180 maximum).  MTF is calculated using attempted hours.  Regardless if a student received financial aid, all cumulative hours are included in the MTF calculation.

Student Eligibility

Eligibility will be reviewed at the end of each (4 session) payment period.  Students must be admitted and enrolled in an eligible degree program to receive aid.  Students must complete at least 67% of all hours attempted and maintain a cumulative GPA of 2.0.  All hours attempted will be counted regardless of whether or not federal student aid funds were received.  Students may not exceed 150% of the published length of their degree program.

Transfer and Re-Admit Student Eligibility

Transfer and re-admitted student eligibility will be reviewed upon admission to the eVersity.

All official transcripts must be received and evaluated by the Admissions and Records offices and by Academic Advising before eligibility can be determined.

*** Unofficial transcripts will not be accepted to determine eligibility. ***

All transfer credits accepted and applied towards an eVersity degree program are counted in attempted and earned hours.  Transfer and re-admitted students must meet the same eligibility requirements as listed before: must be admitted and enrolled in an eligible degree program, must complete at least 67% of all hours attempted (regardless of whether or not federal student aid funds were received), must maintain a cumulative GPA of 2.0, and may not exceed 150% of the published length of their degree program.

Students seeking a second bachelor’s degree will have SAP determined from the courses and timeframe remaining to complete the additional degree.

Failure to Meet SAP Requirements
SAP will be evaluated at the end of each payment period and during the application process.  Upon completion of the review, those students not meeting the requirements of the SAP policy will be placed on the appropriate SAP status and notified by email.

• Students who do not have the required GPA and/or haven’t completed at least 67% of all hours attempted will be placed on financial aid warning.

• The student may continue to receive financial assistance during the warning period.

• If the satisfactory academic progress standards have not been met at the end of the warning period, the student will be placed on financial aid denial and notified of denial status by email. The student will not be eligible to receive Title IV federal financial aid until meeting SAP requirements (by successfully completing enough credits to meet both pace and GPA requirements) or re-establishing eligibility through an approved appeal.

• Any student who has a cumulative 0.00 GPA due to receiving all Fs, all Ws, or a combination of Fs and Ws will be placed on financial aid denial immediately with no warning period.

○ A student may appeal a financial aid denial in order to regain eligibility for one additional payment period (or the length of the academic plan as determined by their Academic Success Advisor as stated in the Satisfactory Academic Standing policy). If a student graduates and returns for another degree, their SAP standing will be calculated based on the courses attempted since graduation.

SAP Appeal Procedure
A student who has been placed on financial aid denial will not receive any type of federal student aid until one of the following conditions is met: (1) the student comes into compliance with the policy; or (2) the student’s financial aid appeal is approved and reinstates the student’s financial assistance due to mitigating or extenuating circumstances for which there is supporting documentation.  Students may submit appeals for up to one payment period (4 sessions) after being placed on financial aid denial.

Appeals for reinstatement of Title IV federal aid eligibility must be submitted to the financial aid office in writing, with supporting documentation attached, by the deadline stated on the denial notice.

The written statement for the appeal must address: 1) the reason the student isn’t meeting SAP requirements, and 2) how the student plans on meeting SAP requirements in the future.  The written statement must follow the time frames the student isn’t meeting SAP.  Supporting documentation is required and must correspond to any dates/time frames referenced in the written statement.

Appeals are reviewed by the financial aid appeals committee.  The committee is composed of staff from Student Services and Enrollment Management divisions.  The decision of the committee is final and there is no further avenue of appeal.  If the appeal is denied, the student will not be eligible for federal financial aid and is responsible for payment of charges if continuing enrollment and for any outstanding charges not previously covered by federal financial aid.  If the appeal is approved, the student will be placed on financial aid probation.  At the next SAP review, if the student has not come back into compliance with SAP requirements, the student will be placed back on financial aid denial unless the student is meeting the requirements of an academic plan as determined by their Academic Success Advisor.  The student has the right to appeal again if their circumstances have changed.

Re-establishing Eligibility
In instances where:

• a student does not want to appeal, or

• the deadline to appeal has passed, or

• the appeal has been denied,

the student will need to come back into compliance by successfully completing enough credits to meet the minimum quantitative progress and/or raising their cumulative GPA to the required 2.0.  Federal financial aid may be awarded for the payment period (4 sessions) in which the student regains eligibility.

Sitting out for a period of enrollment or paying for a specific number of courses out-of-pocket does not automatically reinstate financial aid eligibility for a student who is on financial aid denial.  A student on denial will remain in this status until the end of the payment period when the official SAP review is conducted.

Academic Fresh Start
Students dismissed from eVersity may petition for an Academic Fresh Start.  The Fresh

Start petition, which can be obtained by contacting the Director of the Student Experience, must be submitted to the Director of the Student Experience no earlier than six months from the date of the last course at eVersity.  The Fresh Start petition requires the student to explain why they now believe they are in a position to return to eVersity and meet the expected academic standards.

The Fresh Start petition must (1) explain why the student failed to meet prior academic expectations and (2) what steps, if readmitted, will be taken to assure academic success.  The Director of the Student Experience will review the petition and make a recommendation to the Chief Academic Officer.  Readmission is not guaranteed and the merits of each petition are considered.  If readmission is granted, the Director of the Student Experience, in consultation with the student, develops an academic success plan that is signed by the student.

Academic Fresh Start Impact on Financial Aid
An Academic Fresh Start cannot be treated as a Financial Aid fresh start.  Students accepted under the Academic Fresh Start program may still be required to submit a Satisfactory Academic Appeal to regain their financial aid eligibility.  A student’s cumulative GPA and completion rate — including classes that have been excluded in an approved Academic Fresh Start — will be taken into account when determining financial aid eligibility based on financial aid SAP standards.

Transfer of Credit

The University of Arkansas System eVersity believes students should receive maximum credit for applicable, validated prior learning. To ensure the applicability of prior learning, all prior learning must be disclosed to the academic success advisor at the time of initial advising. There is no limit placed upon the time in which the coursework must have been completed for acceptance in transfer. In rare circumstances, some college credit may not apply because the content of the transferred course is deemed to be no longer relevant to the intended degree.

Prior College Credit
Students are required to disclose to eVersity all post-secondary institutions they have previously attended. Official transcripts are required for evaluation of transfer course credit. Official transcripts are academic records sent directly from the institution granting original course credit. Transcripts must be sent by either secure electronic transfer or mailed with an unbroken official seal. With the student’s permission, eVersity transcript specialists will assist the student in acquiring all college transcripts.

The University of Arkansas System eVersity will transfer credits for passing grades from all institutions accredited by an organization recognized by the U.S. Department of Education. Credit from non-accredited institutions will be evaluated on a case-by-case basis. No grade points will be awarded for transfer credit. Credit from international institutions will be considered on a case-by-case basis and must be evaluated by an educational credential evaluation service. Approved evaluation services for international transcripts include members of the National Association of Credential Evaluation Services (NACES), members of the Association of International Credentials Evaluators (AICES), the American Association of Collegiate Registrars and Admissions Officers’ (AACRAO) International Education Services, and the Credentials Evaluation Service of the Commission on Graduates of Foreign Nursing Schools (CGFNS). Academic success advisors can provide additional information related to international transcript evaluation.

Credit by Examination
Credit earned through examination may be transferred to eVersity according to the following policies:

Advanced Placement
AP scores of 3 or higher are accepted for credit in the subject area. An official AP score report or college transcript documenting AP credit granted will be accepted to award credit.

International Baccalaureate
Scores of 5, 6 or 7 on standard level exams will earn three credit hours in the subject area. Scores of 5, 6 or 7 on higher level exams will earn six hours of credit in the subject area.

Students who achieve a score of 50 or higher on these exams will earn credit in the corresponding subject area. An official CLEP transcript or college transcript documenting CLEP credit is required.

Military Credit (DANTES) – DANTES Subject Standardized Tests (DSST)
College credits may be awarded in the corresponding subject area for qualifying scores. The University of Arkansas System eVersity follows the American Council on Education test score recommendations. An academic success advisor can assist with this evaluation. Military experience may also offer college credit. Students may discuss possible course substitutions from the following with their academic success advisor:

• Army ACE Registry Transcript (AARTS)

• Marine/Navy ACE Registry Transcript (SMART)

• Community College of the Air Force (CCAF)

• Coast Guard Institute (CGI)

Transferability and Applicability Differences Explained
Previously earned college credit will be transferred to eVersity according to the policies outlined in the catalog. It is important to note that not all transferred credit may be applied to the student’s degree plan. In some cases, transferred credit is not applicable to the student’s current intended degree program. In these circumstances, the transferred credit will appear on the transcript, but it will not satisfy degree requirements. For example, a student who previously intended to be a nurse is likely to have completed a number of nursing courses. While the courses will transfer, they will not apply to a degree in criminal justice. The eVersity academic success advisors work with students to apply the maximum number of prior credits to their intended degree. In some cases, the academic success advisor may recommend a degree different from the student’s intended course of study if the result is greater use of transferred credit and a quicker time to graduation. In every case, the final decision to pursue a particular course of study rests with the student.

Course Substitutions and Waivers
The University of Arkansas System eVersity recognizes that each student has a unique educational and experiential background, as well as individualized career goals. The objective is to make maximum use of all applicable prior learning. It is the policy of eVersity to use as many transferable credits as possible to help students graduate in a timely manner. Whenever possible eVersity will make appropriate course substitutions and waivers to expedite degree completion. The academic success advisor will work with students to develop an evaluation of prior learning that awards maximum credit for prior learning.

Academic success advisors have the authority to make substitutions to a student’s degree plan. Students may discuss possible course substitutions with their academic success advisor. In some cases, supporting documents (i.e., catalog course description, course syllabus, etc.) may be required. To serve as a course substitution, a transfer course must appear on the eVersity transcript. If the course was not accepted in transfer, it cannot be used as a substitution.

Impact on Grade Point Average
Transfer grades are not included in calculating the eVersity grade point average. Transfer credit is posted on the eVersity transcript as “TR.”

Impact on Honors Designation
Transfer grades are not included in calculating Honors Designations.

Enrollment Elsewhere
Given the demanding pace of learning required in eVersity courses, students are highly discouraged from enrolling in courses at other institutions of higher education. In cases where the student disregards this advice and enrolls elsewhere, the enrollment should be disclosed to the student’s academic success advisor prior to enrolling to assure the transferability and applicability of the course to the eVersity degree plan.

Maximum Transferable Credit
The University of Arkansas System eVersity makes every effort to maximize the number of transfer credits applicable to a student’s academic plan. Students may transfer course work from UA System institutions and accredited institutions outside the UA System. Students may transfer up to 75 percent of the credits required for the completion of their degree from accredited non-UA System institutions. The remaining 25 percent of the credits must come from UA System institutions and meet the eVersity residency policy.

Maximum Allowable Non-UA System Institution Transfer Credit Hours

• Associate Degrees: 45 credit hours from non-UA System Institutions

• Bachelor Degrees: 90 credit hours from non-UA System Institutions

Residency Policy
Students are required to complete 25 percent of the credits required for their degree program in residence. Courses taken at UA System institutions are considered in residence. Additionally, students must complete a minimum number of hours directly from eVersity.

• Associate Degrees: Minimum number of 15 credit hours in residence including the completion of eVersity Engage and 9 additional eVersity credit hours.

• Bachelor Degrees: Minimum number of 30 credit hours in residence including the completion of eVersity Engage and 18 eVersity credit hours (9 hours must be at the 3000 or 4000 level).

The Arkansas Course Transfer System (ACTS) contains information about the transferability of courses among Arkansas public colleges and universities. Students are guaranteed the transfer of applicable credits and the equitable treatment in the application of credits to applicable degree requirements. Course transferability is not guaranteed for courses listed in ACTS as “No Comparable Course.” ACTS may be accessed on the ADHE website.

For more information regarding transfer credit, please contact Adam Davis, Director of Student Experience, at

Withdrawal Procedures

Automatic Withdrawal
Students are automatically dropped from the course if the pre-test is not completed by end of day on the fourth day of class. “Class day” is defined as any calendar day after the start of the course. Students automatically dropped will receive a 100 percent refund. No grade notation will appear on the transcript.

Student Initiated Withdrawal
Students may drop a class through the end of the fourth week of the course. Drops after the fourth class day do not receive a refund. A grade of “W” will be assigned for all student initiated withdrawals. Students must contact an academic success advisor to drop a course.

Academic Withdrawal
Students are automatically dropped from the course at the end of the fourth week of the term if they have not participated in the course in a time frame greater than two weeks. Students will receive a grade of “W” and there will be no refund for the course.

Refund/Cancellation Policy

Students who withdraw through the fourth day of class receive a 100 percent tuition refund. Students may withdraw from a course by contacting their academic success advisor. Under normal circumstances there will be no refunds after the fourth class day.

Students are required to participate in the course by the fourth class day. Students who do not participate by engaging in an academic related course activity by the fourth day of classes will be administratively withdrawn with a full tuition refund.

Below are examples of how a refund is calculated:

Student A is enrolled in a 3-credit-hour course and decides to withdraw on the third day of the course. The third day is by the fourth day of class so as define in the refund policy, 100 percent of the tuition will be refunded.

Student B is enrolled in a 4-credit-hour course. During the fourth week of the course, the student withdraws from the course. As defined by the policy, there will be no refunds after the fourth day of classes, so no tuition will be refunded. The student is responsible for all charges of the four credit hour course.

Withdrawal and Return to Title IV Funds (R2T4)

How a Withdrawal Affects Financial Aid
Title IV federal financial aid funds are awarded under the assumption that a student will remain engaged in the course for the entire period for which the funds were awarded.  For financial aid purposes, a term will consist of 4 courses.

When a student withdraws from the course or ceases all activity in the course, regardless of the reason, the student may not be eligible for the full amount of federal aid funds originally awarded.  The return of funds to the federal government is based on the premise that a student earns financial aid in proportion to the length of time in which the student remains enrolled.  A pro-rated schedule determines the amount of federal student aid funds the student will have earned at the time of full withdrawal.  For example, a student who withdraws in the second week of the course has earned less financial aid than a student who withdraws in the fifth week.  Once the 60% point of the term is reached, a student is considered to have earned all of the financial aid originally awarded and will not be required to return any funds.

Federal regulations require a recalculation of financial aid eligibility if a student completely withdraws from a course, stops attending before the course’s end, or is administratively dropped.  A student is administratively dropped at the end of the fourth week if, for the previous two weeks, the student hasn’t participated in any academic-related activity inside of the course.

eVersity students who receive federal financial aid and who do not remain in attendance through the end of the course or complete at least 60% of the term could be responsible for repaying a portion of the financial aid originally received.

Students who do not begin attendance in classes are not eligible for federal financial aid and must repay any aid originally received.

eVersity’s institutional refund policy is separate from federal regulations to return unearned aid.  Receiving a tuition refund from eVersity will have no impact on the amount the student must repay to the federal aid programs.

How Earned Financial Aid is Calculated
Financial aid recipients “earn” the aid they originally receive by remaining engaged in classes.  The amount of federal assistance earned is pro-rated.  Students who withdraw or who do not complete the course in which they were enrolled may be required to return some of the aid originally awarded.

eVersity is required to determine the percentage of Title IV aid “earned” by the student and return the “unearned” portion to the appropriate federal aid programs.  eVersity is required to perform this calculation within 30 days of the date the school determines that a student has completely withdrawn.  The school must return the funds within 45 days of the date of determination.  The R2T4 calculation is completed by the Financial Aid Office.

The following explains the formula used to determine the percentage of unearned aid to be returned to the federal government:

• The percent earned is equal to the number of calendar days completed up to the withdrawal date divided by the total number of calendar days in the payment period.

• The payment period is four 6-week courses. A payment period consists of at least 12 credit hours and at least 24 weeks of instruction.

• The percent unearned is equal to 100 percent less the percent earned.

• Breaks of 5 days or longer are not included in the count of total days in the payment period.

If a student provides written notice to the Financial Aid Office at the time of withdrawal from the current course that he or she plans to attend a later course within the same payment period (term), he or she is not considered a withdrawal.  If the student does not provide that written confirmation, the R2T4 recalculation of aid will be done.  However, if the student does return for a later course in the same payment period, regardless of whether prior written confirmation was received, the R2T4 process will be reversed and the student will be awarded the funds that he or she is eligible to receive at the time of return.  If the student provides written notice that he or she plans to attend a later course within the same payment period, but then does not attend, he or she will be considered a withdrawal and an R2T4 calculation will be done.

R2T4 Process

• To initiate a withdrawal, the student must contact in writing his or her Academic Success Advisor indicating the desire to drop the current course of enrollment.

• The Academic Success Advisor sends the written request to the Registrar’s Office to process.

• The Registrar’s Office then contacts the student’s instructor to obtain the last date of attendance (LDA).

• The Financial Aid Office determines the amount of Title IV aid originally awarded and whether it is “disbursed” or “could have been disbursed.”

• The Student Accounts Office provides the student’s original tuition charge for the course.

• An R2T4 worksheet is completed on the “FAA Access to CPS” website using the above data. The calendar for the payment period will have previously been entered and saved.

The Financial Aid Office will post the recalculated amount of aid for which the student is eligible (as per the results of the R2T4 worksheet) to the student’s disbursement schedule in the current student information system.

• A copy of the worksheet is electronically maintained by the Financial Aid Office and is scanned into the student’s learner record.

• A second copy of the worksheet is sent to the Student Accounts Office for the purposes of checking the accuracy of the data entry and for student billing purposes.

• eVersity will return funds to the federal programs on the student’s behalf and will bill the student.

• Within 30 days after the R2T4 calculation has been completed, in the instances in which a student owes a federal grant repayment in addition to what eVersity has returned to the federal programs, the student is notified in writing that he or she must repay the overpayment or make satisfactory arrangements to repay it. The notification will explain that the student owes an overpayment of Title IV funds, that the student’s eligibility for additional Title IV funds will end if the student fails to take action by the 45th day following the date the school sent or was required to send notification to the student, the different options the student may choose from to maintain Title IV eligibility beyond the 45 days, what will happen if no action is taken during that 45-day period, and that the student should contact the school to discuss his or her options.  If the student fails to take action during the 45-day period, the student’s overpayment immediately must be reported to NSLDS and referred to the Default Resolution Group for collection.

• The student is responsible for all eVersity charges and federal overpayments resulting from an R2T4 calculation.

Post-withdrawal Disbursement of Loan Proceeds
When the R2T4 calculation results in the student’s being eligible to receive either Federal Direct Stafford Subsidized or Unsubsidized Loan proceeds, the student will be contacted via email and US Mail by the Financial Aid Office.  Written authorization from the student will be requested and is required before loan proceeds can be processed and awarded to the student.

Determination of the Withdrawal Date
The withdrawal date used in the R2T4 calculation is the actual last date of attendance (LDA) as provided by the instructor.  The LDA is defined as the last date of an academically-related activity in the course.  If the instructor doesn’t respond to the request for the LDA, the last day the student logged into the course is used as the LDA.  This is the case for student-initiated withdrawals, when the student stops attending, and when the student is administratively dropped.

Withdrawing Prior to the 60% Point of a Payment Period
Until a student completes 60% of the payment period in which financial aid was awarded, the student will be required to return all or part of the financial aid originally awarded for the payment period.

When a Student Fails to Begin Attendance
If financial aid is processed for a student who never begins attendance in the course in which he or she is registered, all aid scheduled to disburse for that course will be canceled.

The Registrar’s Office provides a report of those students who are dropped for non-attendance as of the census date.  This report lists the students and the class in which they never attended.  Financial aid originally awarded is canceled for students who failed to begin attendance in the course in which they were originally enrolled and their disbursement schedule is adjusted.

When a Student Fails the Current Course of Enrollment
If a financial aid recipient who has not officially withdrawn fails to receive a passing grade for the course, the Financial Aid Office will determine if the student actually established eligibility for the aid originally awarded.  Instructors will be contacted and asked to provide information on the student’s attendance.  If the student did not begin attendance, or stopped attending during the course, the financial aid originally awarded will be canceled or adjusted.

Order of Return to Federal Aid Programs
In accordance with federal regulations, unearned aid will be returned to the federal programs in the following order:

• Federal Direct Unsubsidized Loans

• Federal Direct Subsidized Loans

• Federal Pell Grant

Information Regarding Loan Repayment
The R2T4 calculation may result in the student’s being responsible for directly returning additional loan amounts to the US Department of Education.

The loan grace period begins on the withdrawal date from the school.  If the student does not re-enroll, the loans enter repayment.  The student should contact the loan servicer or the US Department of Education to make repayment arrangements.  The promissory note signed by the borrower outlines repayment obligations.  The student should contact the servicer or the US Department of Education with any questions.

Consequences of Non-repayment
Students who owe the US Department of Education for an overpayment of Title IV funds are not eligible for any additional federal financial aid until the overpayment is paid in full or payment arrangements are made with the US Department of Education.

Students who owe eVersity because of an R2T4 calculation will be placed on a financial hold.  They will not be allowed to register for subsequent courses or receive academic transcripts until the balance is paid.

How Withdrawal Affects Future Financial Aid Eligibility
Refer to the Financial Aid Office Satisfactory Academic Progress Policy to determine how a withdrawal impacts aid eligibility.

State Grant Assistance

The State of Arkansas offers programs designed to assist residents with educational expenses.  Below are a few options that students may find helpful in finding additional resources.

Arkansas Vocational Rehabilitation:

Governor’s Commission on People with Disabilities:

Trade Adjustment Assistance:

Arkansas Division of Workforce Services (DWS):

Federal Financial Aid Penalties for Drug Violations

In general, if a student receives a federal or state drug conviction during a period of enrollment for which the student was receiving federal student aid, the student is not eligible for future federal student aid until a specified period of time has elapsed.

The following information describes the period of ineligibility for federal student aid funds depending upon whether the conviction was for sale or possession and whether the student had previous offenses.

Possession of Illegal Drugs

First offense: A student loses eligibility for federal financial aid for one year from the date of conviction.

Second offense: A student loses eligibility for federal financial aid for two years from the date of conviction.

Third offense and subsequent offenses: A student has indefinite ineligibility for federal financial aid from the date of conviction.

Sale of Illegal Drugs

First offense: A student loses eligibility for federal financial aid for two years from the date of conviction.

Second and subsequent offenses: A student has indefinite ineligibility from the date of conviction.

Regaining eligibility
The student regains eligibility the day after the period of ineligibility ends or when he or she successfully completes a qualified drug rehabilitation program that includes passing two unannounced drug tests given by such a program. Further drug convictions will make the student ineligible again.

Students denied eligibility for an indefinite period can regain eligibility after completing any of the following 3 options:

1. Successfully completing a rehabilitation program, as described below, which includes passing two unannounced drug tests from such a program;

2. Having the conviction reversed, set aside, or removed from the student’s record so that fewer than two convictions for sale or three convictions for possession remain on the record; or

3. Successfully completing two unannounced drug tests which are part of a rehab program (the student does not need to complete the rest of the program).

In such cases, the nature and dates of the remaining convictions will determine when the student regains eligibility.

Standards for a qualified drug rehabilitation program
A qualified drug rehabilitation program must include at least two unannounced drug tests and satisfy at least one of the following requirements:

• Be qualified to receive funds directly or indirectly from a federal, state, or local government program.

• Be qualified to receive payment directly or indirectly from a federally or state-licensed insurance

• Be administered or recognized by a federal, state, or local government agency or court.

• Be administered or recognized by a federally or state-licensed hospital, health clinic, or medical doctor

 Convictions during enrollment
Federal regulations require enrolled students receiving federal financial aid to notify the university immediately if convicted of a drug offense. They may become ineligible for further federal financial aid and must repay federal financial aid received after the conviction.

When the student has a reported drug conviction that meets the criteria above, the U.S. Department of Education Federal Student Aid Division will send the student a worksheet which will identify the requirements for the student to regain eligibility. When the student has regained eligibility the student will update the Student Aid Report provided to them with the worksheet following the instructions provided.

Admissions Policy

The University of Arkansas System eVersity provides access to a high-quality, accessible and affordable education relevant to the workplace. The admission process aligns with this mission to embrace students who are at least 16 years of age, are prepared for online education, and are high school graduates or equivalent.

Admission Requirements

Applicants with a valid high school diploma, or recognized equivalent, are eligible for admission.  eVersity constitutes a valid high school diploma, or recognized equivalent, as an official document (diploma or transcript) from the originating source that provides proof of completion of requirements for graduation.  The originating source must be the institution or a representative on the originating source’s behalf – such as a transcript service. The document must be in a sealed envelope if mailed or a secure file if sent electronically. Student self- certification (student validating the validity of the transcript themselves) is not sufficient documentation.  In rare instances, applicants who cannot obtain their official high school diploma or transcript will be considered for admission on the basis of official college transcripts, having earned at least six (6) semester credit hours.  Official documents (both high school and/or college) are validated by coming from the original institutional source.  There is no appeal process in place if eVersity is unable to validate the student’s diploma or transcripts. All applicants must be able to understand, read and write English fluently. All applicants must complete the application found at

A home-schooled applicant may submit a transcript which indicates the equivalent of a completed high school transcript or GED and must be signed by a parent or authorized governing body.

Library Services

University of Arkansas System eVersity students have access to a wide range of digital library resources to support their learning needs. The library resources are provided via EBSCOhost. Students learn how to access library resources while enrolled in eVersity Engage. Access to the library is available in every eVersity course via Blackboard. Library resource support may be accessed by emailing

Academic Dishonesty

The University of Arkansas System eVersity has developed certain regulations to make possible an orderly academic environment where all members of the community have the freedom to develop to the fullest extent. Academic dishonesty is not condoned or tolerated in the eVersity community. Students found responsible for dishonesty in their academic pursuits are subject to penalties that may range from grade penalty to disciplinary probation, suspension, or expulsion. The University of Arkansas System eVersity takes steps to detect academic dishonesty.

The most common offenses subject to grade penalty and/or disciplinary action are:

Cheating on an examination or quiz: To give or receive, to offer or solicit information on any examination or quiz including (a) using prepared materials, notes, or texts other than those specifically permitted by the faculty during an examination or quiz; (b) collaborating with another student during an examination or quiz; (c) buying, selling, stealing, soliciting, or transmitting an examination or quiz, or any material purported to be the unreleased content of an upcoming examination or quiz, or the use of such material; (d) substituting for another person during an examination or quiz or allowing such substitution for oneself; (e) bribing a person to obtain examination or quiz information.

Plagiarism: To adopt and reproduce as one’s own, to appropriate for one’s own use and incorporate in one’s own work without acknowledgment, the ideas of others or passages from their writings and works.

Collusion: To obtain from another party, without specific approval in advance by the instructor, assistance in the production of work offered for credit to the extent that the work reflects the ideas or skills of the party consulted rather than those of the person in whose name the work is submitted.

Duplicity: To offer for credit identical or substantially unchanged work in two or more courses, without specific advance approval of the instructors


Falsification: To willfully provide false, misleading, or incomplete information; forging or altering without proper authorization official university records or documents or conspiring with or inducing others to forge or alter without proper authorization university records or documents; misusing, altering, forging, falsifying, or transferring to another person university-issued identification, accounts, emails, passwords or codes.

Unauthorized Access: To access without permission university property, facilities, services, codes, accounts or information systems, or to obtain or provide to another person the means of such unauthorized access.

In cases of suspected academic dishonesty, the party reporting the academic dishonesty shall contact the director of the student experience to report the incident and initiate proceedings. The director of the student experience shall gather information from all involved parties and transmit the file and a recommendation to the chief academic officer. The CAO will render a decision. The decision of the CAO shall be final.

Sanctions for academic dishonesty may include, but are not limited to, a warning, probation, suspension, dismissal from eVersity, or the withholding or revocation of admission or degree.

Student Attendance

Students are required to complete a pretest by the end of the fourth class day in order to verify their attendance in the course.  “Class day” is defined as any calendar day after the start of the course.  Students who do not complete the pretest will be automatically dropped from the course and will receive a 100% refund.  No grade notation will appear on the transcript.

Students are expected to attend all classes for which they register, beginning with and including the first class session.  Not only must a student be registered for a class, students must be in active attendance to count as “enrolled” for aid eligibility purposes.  Students must have attendance verified in their classes in order to meet the eligibility requirements for the federal student aid programs.  The Department of Education requires schools to document student attendance prior to the disbursement of any federal aid funds.  Until attendance is verified for a student, no federal financial aid will be disbursed.

Rights and Responsibilities of Students Receiving Federal Student Aid

As a recipient of financial aid, there are certain rights and responsibilities of which students should be aware.

Students have the right to know:

• the financial aid programs available at eVersity;

• the application process which must be followed to be considered for aid;

• the criteria used to select recipients and calculate need;

• the refund and repayment policy;

• the Financial Aid Office’s policy on satisfactory academic progress; and

• what eVersity offers for disability services.

Students are responsible for:

• completing all forms accurately and by any specified deadlines;

• submitting information requested by the financial aid office in a timely manner;

• keeping the financial aid office informed of any changes in address, name, marital status, financial situation, or change in student status;

• reporting to the financial aid office any additional assistance not received from eVersity such as private scholarships, loans, and educational benefits;

• notifying the financial aid office of a change in enrollment status;

• knowing and maintaining satisfactory academic progress; and

• re-applying for aid each year.

Financial Aid Verification

Verification is a process of confirming accuracy of student reported data on financial aid applications (FAFSA).  The Federal Student Aid Handbook Application and Verification Guide (AVG), updated annually, provides the primary guidance used to perform the verification process.  Additional guidance is issued by the US Department of Education through the Information for Financial Aid Professionals (IFAP) website.  This site provides a weekly email which includes changes and updates to current accepted processes and procedures.

Students are randomly selected for verification by the US Department of Education, but may also be selected for standard verification by the Financial Aid Office if there is a discrepancy or a condition which is unusual and warrants investigation.  The eVersity Financial Aid Office is required to resolve any discrepancies in a student’s information, regardless of whether the student has been selected for verification.  Students who request consideration for a professional judgement based upon an extenuating circumstance and who were not already selected for verification will be selected by the Financial Aid Office.

If a student has been selected for verification, he or she will be notified of the required documentation by email.  The list of required documents will also be visible to the student via their student portal.  All verification requirements must be satisfied no later than the end of a student’s first payment period (the fourth course) each year regardless if they are a new student or they have received aid previously.

Verification exclusions

In certain circumstances, verification is not required to be performed:

• an applicant has died during the award year;

• the student will not receive Title IV funds;

the student is eligible to receive only unsubsidized loans; or

• the student was selected for verification after ceasing to be enrolled at the school and after all Title IV aid has disbursed.

Verification Groups

Standard Verification (V1)
Students selected for V1 verification are required to complete any institutionally-provided forms depending on the specifics of the student’s dependency status and information provided on the FAFSA and/or other institutional forms.  Students selected for V1 must verify the following:

• Tax Filers

○ Adjusted Gross Income

○ US Income Taxes Paid

○ Untaxed Portions of Individual Retirement Account (IRA) Distributions

○ Untaxed Portions of Pensions

○ IRA Deductions and Payments

○ Tax Exempt Interest Income

○ Education Tax Credits

• Nontax Filers

○ Income Earned from Work

• Tax Filers and Nontax Filers

○ Number of Household Members

○ Number in College

Custom Verification (V4)

• High School Completion Status

• Identity/Statement of Educational Purpose

Aggregate Verification (V5)

• High School Completion Status

• Identity/Statement of Educational Purpose

• Tax Filers

○ Adjusted Gross Income

○ US Income Taxes Paid

○ Untaxed Portions of Individual Retirement Account (IRA) Distributions

○ Untaxed Portions of Pensions

○ IRA Deductions and Payments

○ Tax Exempt Interest Income

○ Education Tax Credits

• Nontax Filers

○ Income Earned from Work

• Tax Filers and Nontax Filers

○ Number of Household Members

○ Number in College

Please note, federal regulations stipulate that an institution may require an applicant to verify any FAFSA information that it specifies.  On occasion, eVersity may require a student to verify any FAFSA information and to provide any reasonable documentation.

Acceptable Documentation

The documentation required for verification varies according to the specific FAFSA information being verified.  A student selected for verification will need to submit the following acceptable documentation to the Financial Aid Office to complete the verification process. If a student is unable to submit any of the required documents, he or she should contact the Financial Aid Office to discuss possible alternative acceptable documentation.

FAFSA InformationAcceptable Documentation
Household Size*eVersity Household Verification Worksheet
Number in CollegeeVersity Household Verification Worksheet
AGI and taxes paidIRS DRT**, or IRS Tax Return Transcript***, or a signed paper copy of the applicable tax return
Untaxed income (tax return data)IRS DRT**, or IRS Tax Return Transcript***, or a signed paper copy of the appropriate tax return
Non-Filer Work IncomeeVersity Income Verification Worksheet and IRS W-2 forms
High School CompletionHigh school diploma or transcript, GED certificate or transcript, homeschooled credential or transcript, or academic transcript showing two-year program completion
Identity/Statement of Educational PurposeOriginal valid government-issued photo ID such as a passport or a driver’s license and Identity and Statement of Educational Purpose document
Other informationOther documentation as specified by eVersity Financial Aid staff

*Household Size: the number of household members for dependent students must now include both of a dependent student’s legal (biological or adoptive) parents if the parents live together, regardless of the marital status or gender of the parents.

**IRS Data Retrieval Tool (DRT): The IRS DRT is the fastest, easiest, and most secure method of meeting verification requirements.  To verify tax data, the US Department of Education and eVersity encourage students and parents to use the IRS DRT to import data from their tax return directly to the FAFSA, either at the initial FAFSA filing or through the FAFSA correction process.  For the retrieved data to be acceptable documentation of tax data, it is necessary that neither the student nor the parents (if applicable) change the data after it is transferred from the IRS.

Under the following conditions the IRS DRT is NOT available (all apply to both students and parents):

a) the person did not indicate on the FAFSA that the tax return has been completed;

b) the applicant or applicant’s parents had a change in marital status after the end of the IRS tax year on December 31;

c) the first three digits of the SSN are 666;

d) the person has been a victim of identity theft (See Victim of Identity Theft );

e) the tax return was amended (See Filing an Amended Return );

f) the person filed a tax filing extension with the IRS (See Tax Filing Extensions below.);

g) the person filed a Puerto Rican or foreign tax return (See Foreign Tax Filers below.);

h) the person is married and filed the tax return either as head of household or married filing separately;

i) in all instances, when the dependent student’s legal parents are unmarried and living together;

j) neither married parent entered a valid SSN on the FAFSA;

k) a non-married parent or both married parents entered all zeros for the SSN on the FAFSA; or

l) the person filed the tax return as married and has now separated, divorced, married someone else, or been widowed.

***IRS Tax Return Transcript: If a student or parent cannot or will not use the IRS DRT, they must provide a transcript obtained from the IRS that lists tax account information of the tax filer for the applicable tax year.

Requesting a Tax Return Transcript

A student or parent may request an IRS Tax Return Transcript from the IRS, free of charge, in one of the following ways:

• online by downloading an immediate PDF at

• by mail after submitting an online request at

• by submitting a telephone request by calling 1-800-908-9946

• by mail after submitting a paper request form (IRS Form 4506T-EZ or IRS Form 4506-T)

Victims of Identity Theft

When the IRS determines a tax filer has been or likely was a victim of identity theft, it will not allow him/her to use the IRS DRT process or get a tax return transcript until the matter has been resolved, which can take up to a year for complex cases. For a tax filer who is a victim of identity theft, eVersity will accept for verification:

• a Tax Return DataBase View (TRDBV) transcript obtained from the IRS by calling the IRS’s Identity Protection Specialized Unit (IPSU) toll-free number at 800-908-4490; and

• a statement signed and dated by the tax filers indicating that they were victims of IRS tax-related identity theft and that the IRS has been made aware of the tax-related identity theft.

Filing an Amended Return
A student or parent who files an amended return cannot use the IRS DRT process. Instead he/she may submit to the Financial Aid Office:

• an IRS Tax Return Transcript (that will only include information from the original tax return and does not have to be signed), or any other IRS tax transcript(s) that include all of the income and tax information required to be verified; and

• a signed copy of the appropriate amended tax return (IRS Form 1040X) that was filed with the IRS.

On occasion, the Financial Aid Office may require that the student or parent submit an IRS tax account summary of the applicable year’s tax return.

Tax Filing Extensions

A student or parent who has been granted a tax filing extension must provide a copy of IRS Form 4868, Application for Automatic Extension of Time to File U.S. Individual Income Tax Return. The tax filer must also provide copies of all applicable IRS W-2 Forms and a signed draft copy of the correct federal tax return to the Financial Aid Office. eVersity may also require submission of a copy of the completed (and signed) tax return before aid is disbursed to the student’s account.

Foreign Tax Filers

A student or parent who filed an income tax return other than an IRS form, such as a foreign or Puerto Rican tax form, must use the income and tax information (converted to U.S. dollars) from the lines of that form that correspond most closely to the income information reported on a

U.S. income tax return to complete the FAFSA. Foreign tax filers cannot use the IRS DRT process and, therefore, must submit signed copies of their foreign tax returns translated into English with U.S. dollar equivalencies to the Financial Aid Office.


A student or parent who is not required to file a U.S tax return is required to submit the applicable eVersity Income Verification Worksheet, copies of all of the correct year’s IRS W-2 Forms to verify income earned from work, and a “Verification of Non-filing Letter” obtained from the IRS.  If an individual who is required to submit an IRS W-2 Form is unable to obtain one in a timely manner, the Financial Aid Office may permit that individual to provide a signed statement that includes:

• the amount of income earned from work;

• the source of that income; and

• the reason that the IRS Form W-2 is not available in a timely manner.

The Verification of Non-filing letter may be obtained as outlined above.

Deadline and Failure to Submit Documentation

All verification requirements must be satisfied no later than the end of a student’s payment period (the fourth or eighth course) each year regardless if they are a new student or they have received aid previously.

If the student does not provide the verification documentation by the deadline, the student’s financial aid eligibility will not be determined and no award package will be created.  Any incurred charges will be the student’s responsibility to pay.  Failure to pay any outstanding balances may result in a hold on the account which would prevent future registration and/or receipt of the degree/diploma.

Updating FAFSA Information

Generally, a student cannot update FAFSA information that was correct as of the date the application was signed because the FAFSA is considered to be a “snapshot” of the family’s financial situation as of that date.  After the FAFSA is signed, only certain items can be updated under the conditions below.

1. Dependency status change: If a student’s dependency status changes at any time during the award year, the student must update FAFSA information, except when the update is due to a change in the student’s marital status.

2. Verification of household size or number in college: An applicant whose FAFSA information is selected for verification of household size or number in college must update those items to be correct as of the date of verification, except when the update is due to a change in the student’s marital status.

3. Marital status change: The Financial Aid Office may require a student to update FAFSA information under #1 or #2 of this section for a change in the student’s marital status if the aid office determines that the update is necessary to address an inequity or to reflect more accurately the student’s ability to pay.

Correcting Errors on FAFSA Information

Although a student cannot update FAFSA information that was filed correctly, except under limited conditions as listed above, errors made on the original FAFSA must be corrected.

As stated previously, to apply for federal aid a student submits a Free Application for Federal Student Aid (FAFSA) to the Central Processing System (CPS). Generally, the FAFSA is submitted through the online process and the student receives from the CPS an electronic summary of his/her processed FAFSA known as the Student Aid Report (SAR).

Upon receipt of the SAR, the student should review all information listed and correct any errors. Once this has been done, or if the student doesn’t find any errors, an electronic summary of the student’s FAFSA will be sent from the CPS to eVersity. Once received by the school, any applicable verification worksheets and requests for any required additional documentation will be sent to the student via email and be made visible on the student’s portal.  Completed documentation should be returned to the Financial Aid Office by U.S. mail, email, or fax as soon as possible.

Once received, all FAFSA data, verification worksheets, and any supplemental verification documents will then be reviewed by the financial aid office to verify the accuracy of the student’s FAFSA information and to calculate his/her eligibility for need-based financial aid.  All verification requirements must be satisfied no later than the end of a student’s first payment period (the fourth course) each year regardless if they are a new student or they have received aid previously.

If a student’s FAFSA information changes as a result of the verification process, the financial aid office will:

• submit for processing changes to the FAFSA information determined to be in error*;

• recalculate the student’s federal Pell grant on the basis of the recalculated EFC;

• adjust the student’s financial aid package on the basis of the recalculated EFC; and

• notify the student in writing via email of any change to his/her financial aid package.

*Note: although eVersity will be able to submit most changes to FAFSA information, on occasion it may be necessary for the student to submit changes directly to the CPS.  In such cases, eVersity will notify the student in writing via email as to which data items must be corrected by the student and submitted for processing to the CPS.

Referral of Fraud Cases

Students and parents are advised that the eVersity Financial Aid Office must and will refer to the Office of Inspector General (OIG) any credible information indicating that an applicant for Federal Student Aid may have engaged in fraud or other criminal misconduct in connection with FAFSA applications. Common misconduct includes false claims of independent status, false claims of citizenship, use of false identities, forgery of signatures of certifications, and false statements of income. Note that fraud is the intent to deceive as opposed to a mistake on an application.


► Central Processing System (CPS): The primary business function of the CPS is student application processing and eligibility determination for federal student financial assistance for postsecondary education.

► Federal Expected Family Contribution (FM EFC): A measure of how much the student and his/her family can be expected to contribute to the cost of the student’s education for the award year based on the federal need analysis formula. Note: The College determines a student’s eligibility for need-based federal aid based on a student’s FM EFC.

► Institutional Expected Family Contribution (IM EFC): A measure of how much the student and his/her family can be expected to contribute to the cost of the student’s education for the award year based on the institutional need analysis formula. Note: The College determines a student’s eligibility for need-based institutional aid based on a student’s IM EFC.

► Institutional Student Information Record (ISIR): One of two output documents created by the CPS after processing a student’s FAFSA. The ISIR is made available electronically to the institutions listed on the student’s FAFSA and his/her state agency.

► Federal subsidized student financial assistance programs: Title IV, HEA programs for which eligibility is determined on the basis of an applicant’s FAFSA EFC. These programs include the Federal Pell Grant, Federal Supplemental Educational Opportunity Grant (FSEOG), Federal Work-Study (FWS), Federal Perkins Loan, and Direct Subsidized Loan programs.

► Federal unsubsidized student financial assistance programs: Title IV, HEA programs for which eligibility is not based on an applicant’s FAFSA EFC. 

► Student Aid Report (SAR): One of two output documents created by the CPS after processing a student’s FAFSA. The SAR is made available electronically to the student.

Student Payments

Students may pay their tuition online through their student portal using a credit or debit card.  eVersity currently accepts Visa, MasterCard, Discover, and American Express.

Students may also pay by check or money order through the mail.  Check or money order payments must be received by the payment due date.  Checks or money orders should be made out to the University of Arkansas System eVersity and mailed to:

The University of Arkansas System eVersity
Attention: Student Accounts
2404 N. University Avenue
Little Rock, AR 72207

Good Financial Standing

A student is considered to be in good financial standing with the university if:

• Current term payment has been made or arrangements to pay are on file.

• There is no prior term balance.

• There is no current financial related hold on their student record.

• No outstanding account balance has been referred to a third party collector.

Cancellation of Federal Financial Aid

Students will receive a notification of direct loan disbursements posting to their student account,

If disbursement is related to federal direct loan funds, a student has 30 days to cancel in writing all or a portion of any accepted loans, a loan that has been disbursed, or a loan that is pending disbursement.  Further, a student may request cancellation of funds at any time during their academic year.  Requested refunds and cancellation of funds disbursed cannot be processed after 120 days from the date of the disbursement.

Retention of Financial Aid Records

The University of Arkansas System eVersity retains student records in compliance with state and federal authorities.  All records are securely maintained in an electronic format through the university’s student information system, Campus Nexus Student.